Shipping

Delivery, Shipping Cost, Import tax

General

We accept order online only for deliveries to addresses in the countries and territories that are listed in the selection menu of shipping addresses on our website.

If your country or territory is not listed please contact Customer Care service to check if other options are available.

Delivery to United States, Canada, United Kingdom, Germany, France, Italy, Spain, Monaco, Switzerland, Denmark, Finland, Sweden, Norway, Singapore, South Korea, Taiwan, Thailand is undertaken with EMS/EPG parcel delivery service, that normally takes 5-15 business days, and normally includes courier delivery.

All other deliveries are undertaken by priority postal parcel service / small packet and may include courier delivery, and it takes usually 10-15 business days to deliver.

If the ordered items are in stock, we ship it within 3 business days.

Customers will be advised on expected manufacturing and dispatch deadlines, also customers will be provided with the shipment tracking number once it is shipped.

Solely customer is responsible for the accuracy of the delivery address.

Shall a customer miss the delivery or a shipment of goods was not possible to deliver because of a customer fault, and a shipment was sent back to the Seller, the contract is to considered rescinded, and the Seller will refund to a customer full purchase price of goods less a charged to a customer delivery charge, and any direct costs, associated with shipping back, incl. customs clearance costs, to the customer’s original payment method within 14 days after receiving a shipment back.

Shipping cost

United States, Canada, United Kingdom, Europe, North Europe
We currently ship to United States, Canada, United Kingdom, Germany, France, Italy, Spain, Monaco, Switzerland, Denmark, Finland, Sweden, Norway via either EMS, DHL or UPS.

100g to 900g:  $15
1kg to 5kg: $20

You are eligible to pay for the duties, import tax occurred at the destination countries. 


Asia
We currently ship to Singapore, South Korea, Taiwan, Thailand via either EMS, DHL or UPS.

100g to 900g: $10
1kg to 5kg : $15

You are eligible to pay for the duties, import tax occurred at the destination countries. 

If you have any question, please contact here.